Domestic Shipping Policy
Domestic Logistics
Indonesia Shipping & Delivery Policy for TopEngineStore
Enjoy IDR 0 shipping costs for every order across Indonesia. No minimum purchase required, covering all regions from Sabang to Merauke.
| Local Courier Service | Transit Estimate | Total Delivery Time* |
|---|---|---|
| JNE / J&T / SiCepat (Regular) | 3 – 4 Business Days | 4 – 6 Business Days |
*Total Delivery = Handling + Transit. All domestic shipments include real-time tracking via WhatsApp/Email.
A tracking number (AWB) will be issued to your registered email or phone number within 24 hours of dispatch. You can track your package directly through the courier's official portal.
To process a claim for damaged or missing items, a clear, continuous unboxing video (from seal to product inspection) is mandatory within 24 hours of receipt.
Sales Email: order@topenginestore.com
Support Email: cs@topenginestore.com
Phone: +62 895 4015 40814
TopEngineStore Headquarters:
Jl. Rungkut Industri I No.24-26, Kendangsari, Kec. Tenggilis Mejoyo, Surabaya, Jawa Timur 60292