Privacy Policy
Privacy Policy - topenginestore.com
Effective Date: November 26, 2025
1. Information We Collect and Collection Methods
We collect data to process orders, improve the experience, and manage business operations.
A. Data You Provide Directly
We collect information you voluntarily enter when interacting with our site, including:
- Identity & Contact: Full name, email address, phone number, billing address, and shipping address.
- Account Information: Your username and password.
- Transaction Details: Purchase history and payment information. We use secure third-party payment service providers (such as PayPal, Bank Transfer) to process your payment data; we do not store credit card details permanently on our servers.
B. Data Collected Automatically (Using Cookies and Tracking Technologies)
As you browse the website, we automatically record technical and behavioral information using cookies , web beacons , pixel tags (including Google Analytics and Google Ads ), and similar technologies:
- Device & Browser Data: Your browser type, device type, operating system, and IP address (used for security and geographic location estimation).
- Website Usage Data: Pages visited, links clicked, and other behavioral data.
2. How We Use Your Information
We use the collected data for legitimate business purposes, including:
- Order Fulfillment: Processing payments and shipping your products.
- Customer Service: Respond to inquiries, manage refunds, and warranty claims.
- Personalized Marketing & Advertising:
- Remarketing & Retargeting: We use your browsing data to show you relevant product ads on other websites or in Google search results (interest-based ads).
- Conversion Measurement: Tracking sales that originate from our advertising campaigns.
- Product & Service Improvement: Analyze market trends and website performance.
- Security & Legal Compliance: Protecting our site from fraud and ensuring compliance with applicable laws.
3. Disclosure and Sharing of Third Party Data
We do not sell your personal data. We only share your information with trusted third parties when necessary to provide our services, such as:
- Logistics Providers (FedEx, DHL, etc.)
- Payment Service Providers (PayPal, Bank Transfer)
- Analytics & Advertising Partners (Google LLC, Facebook)
- Legal Authority (When required by law)
4. Privacy Options & Your Choices (Opt-Out)
You have control over your information, especially regarding personalized advertising:
- Cookie Settings: You can set your browser to refuse cookies. Please note that this may affect the functionality of the site.
- Opting Out of Personalized Ads: You can opt out of personalized Google ads by visiting Google Ad Settings . You can also manage your tracking preferences on third-party websites through the Network Advertising Initiative Opt-Out Page .
5. Your Privacy Rights & Global Compliance
We respect your privacy rights in accordance with applicable laws in your jurisdiction. The main laws we comply with include:
- Indonesia: PDP Law No. 27 of 2022.
- Uni Eropa: General Data Protection Regulation (GDPR).
- United States: California Consumer Privacy Act (CCPA), etc.
- Kanada: Personal Information Protection and Electronic Documents Act (PIPEDA).
In general, you have the right to access, correct, delete data, or restrict processing.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will be updated, and we will notify you of any significant changes.
7. Contact Us
For questions regarding this privacy policy or to exercise your privacy rights, please contact us:
| Information Category | Detail |
|---|---|
| cs@topenginestore.com | |
| Telephone | +62 813-2447-9868 |
| Physical Address | Jl. Pungkur No. 11, Pungkur, Regol District, Bandung, West Java 40252, Indonesia. |
8. Other Policies